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FOOTBALL,FOOTPATHS,FOOTROT,or SIMPLY PUT A GOOD FOOT UP THE ARSE FOR THOSE WE TRUST TO SERVE US .21 May at 18:33 from atlas
Well at least I am starting off on the right foot ,by going in boots and all in my constant criticism of our LOCAL URBANE COUNCILS who Councillors Chief Executives and Management think they are in a world of their own.
Well this is definitly true for metropolitan councils,and what they get away with would definitely not be tolerated in Rural Towns.
Is there any hope for citizens and ratepayers that they will ever receive quality and service for their hard earned dollars.Why is it so that the upper echelon of senior management from the Chief Executive down,to MANAGER LEVEL never seem to change and get out of their comfort zone.!
DO THEY STILL GET GAINSHARE BY UNDER PERFORMING and OVERCHARGING RATEPAYERS ?
Again,in the lower ranks down to the knowledgable operators of equipment,who do not operate behind the closed realms as senior management,they seem to bare unjustified criticism from ratepayers and citizens,
Its time for some role reversal,and also its time for the afforementioned rank and file to actually take control,be paid more money,but more importantly for ratepayers and citizens to call on the Chief Executive Office via their Councillors,and instruct him to sack the underperforming senior management executives.
RATEPAYERS and CITIZENS WOULD SAVE HEAPS,skills,morale,and attitudes would improve,and then we could employ better qualified staff,who have the skills to perform customer service.
But better still be able to use their nous,to improve systems,totally ignored by senior management.
For every action there must be an equal and opposite reason for that action,for which I will use to justify this opinion.
In Park Orchards we have had the privlege of having footpaths installed;mind you in some streets that has only occurred on one side of the street.Well on the corner of Milne Road and Berringa Road,north-east corner,the new concrete footpath drains into the property it passes.
Despite many requests to rectify the HAZARDOUS SITUATION that CAUSES FLOODING UNDER THE HOUSE,nothing has been done to rectify the situation.
Further along in Berringa Road,the contractors installed a cut off drain to stop water flowing into a property;PRAY TELL MR CARBONE,why wasn't something similar done back to wards the property on the corner.
Had the contractors been properly supervised by COUNCIL'S ENGINEERS,then this problem would not have occurred,however because of MANNINGHAM CITY COUNCIL's practice of employing engineers,fresh out of university,and very wet behind the ears,they do not have the skills or guts to speak up and say to their bosses this is not right.
Maybe these yungun's are concentrating on their relationships at work or google their doodles instead of facing what they really learned at school.
I WAS YOUNG ONCE TOO!
In the same patch,down Milne Road,Ratepayer and Citizens money has been wasted on experimental water gardens to filter water runoff from the road;but worse still outside the property opposite no 29 MILNE Road,Park Orchards,the ashphalt is 1 inch higher that the channel,which is a major contributor to elderly people tripping over.
Attitude is everything at Manningham,in particularly with customer service;the ugliness of everything can be seen thru the telephone,sight unseen;the rudeness or Mary,Jenny and Rebecca,and others makes you feel that they have an as of right to treat those who pay them and those they are meant to serve with disdain.
But surely these female people persons who most probasbly are ratepayers somewhere themselves,would have extreme knowledge of what quality of service is,but it begs the question,why do they vent their toxic moodswings on those who pay their salaries.
IN THE REAL BUSINESS WORLD CUSTOMERS RULE BUT IN THE GOVERMENT SECTOR IN PARTICULAR METROPOLITAN COUNCILS,RATEPAYERS AND CITIZENS HAVE TO PUT UP TO THE INTOLERABLE AND INSIDIOUS ATTITUDES BECAUSE THEY CANNOT GO ANY WHERE ELSE !
Next to the property in question a new home is being built;however the builders have placed a temporary crossing over the new footpath;the crossing is constructed out of 4inch x 2inch timbers,but they are 2 inches higher than the footpath;DOES ANY ENGINEER HAVE A SOLUTION TO ERADICATE THIS DANGEROUS TRIP POINT ?
WOULD YOU PLEASE CONSIDER THE DISABLED AND ELDERLY IN THESE ENVIROMENTS !
BUT ATTITUDE IS A SCOURGE IN ANY BUSINESS,IT COMES FROM THE MOST SENIOR LEVELS OF MANAGEMENT,THOSE WHO AREN'T QUALIFIED IN THE FIRST PLACE.SO ATTITUDE IS LIKE A CANCER EITHER YOU TRY TO STOP IT OR LET IT TAKE OVER.but with MANNINGHAM CITY COUNCIL IN PARTICULAR THE CANCER MUST BE DESTROYED SOONER RATHER THAN LATER !
SO I AM NOT GOING TO GIVE THESE SCOURGES THE CANARY,I AM GOING TO HOLD MY HANDS UP WITH ALL FINGERS APART,as a SIGNALE TO ALL AT MANNINGHAM CITY COUNCIL <PLEASE READ BETWEEN THE LINES ?
OPINION WRITTEN BY PAUL SLATTERY EDITOR 21ST MAY 2013